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Table 5 Empirical support for within-site and between-site implementation themes

From: Between and within-site variation in qualitative implementation research

Site

Within-site theme

Support for within-site theme

Support for between-site theme

Alpha

Coordination processes between services rather than structural factors required for implementation

· Co-located structure present, but limited cross-service collaboration

· Space and preexisting consultation-liaison agreements are structural barriers

· POD and PC/MHI viewed as separate mechanisms for mental health access

· Neither barrier resolved by collaboration; space resolved through PCMH innovation

· Local tailoring of processes addressed structural space barrier

Bravo

Communication and collaboration facilitated PC/MHI implementation

· Inter-service collaboration resolved differences

· Mutual awareness of concerns between services

· Open communication facilitates patient access and process improvement

· Similar barriers to Site Alpha, but in Site Bravo, barriers were resolved through negotiation

Yankee

Poor collaboration between primary care and mental health caused implementation problems

· Space conflict

· Space and ER coverage agreements are structural barriers

· ER referral procedure conflict

· Lack of collaboration appears to lead to conflicts over structural differences

· Different definitions of intervention success

Zulu

Prior failure implementing co-located care influenced decision to physically separate services

· MH leader report of prior failure

· Prior space limitation influenced implementation

· No divergent perspectives of shared phenomena, possibly due to physical separation between PC and MH

· PC/MHI adapted to preexisting space barrier

  1. Note: Between-site implementation theme: pre-existing structure influenced how PC/MHI was implemented; collaboration and cooperation among leaders and providers helped overcome these structural implementation barriers. POD = Psychiatrist on duty; PC/MHI = Primary Care/Mental Health Integration; ER = emergency room; PC = primary care; MH = mental health.