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Table 1 Characteristics of included studies

From: The effectiveness of strategies to change organisational culture to improve healthcare performance: a systematic review

 

Larson

Kinjerski

Study design

CBA

CBA

Providers

Manager, medical and nurse leaders

RNs; LPNs; RNAs; other (admin, housekeeping, food service, physio)

Patients

Adult and neonatal

Elderly long-term care residents

Setting

Two hospitals in mid-Atlantic region

Two long-term care units, Canada

Unit of allocation

Adult intensive care unit (ICU) and neonatal ICU

Long-term care unit

Unit of analysis

Hospital

Long-term care unit

Intervention

Top-level administrative intervention using a framework for changing organisational culture. Interventions included dissemination of key messages, marketing approaches (distribution of samples), education interventions, audit and feedback, opinion leaders (supervisors).

Organizational intervention through education sessions to 'boost morale' and improve provider satisfaction with their work, offering psychic rewards.

- 1-day workshop on 'cultivating spirit at work in long-term care'

- 1-hour booster sessions each week at shift changes

Control

Standard care

Standard care

Target behaviour

Handwashing practice

Employee spirit at work, employee wellness, job satisfaction, organizational commitment, turnover, absenteeism.

Outcomes

a) Handwashing frequency

b) Nosocomial infection associated with methicillin-resistant Staphylococcus aureus (MRSA) and vancomycin-resistant enterococci (VRE).

a) Health professional outcomes/process measures: decrease in turnover and absenteeism; improved employee spirit at work, employee wellness, job satisfaction and organizational commitment.

b) Patient outcomes: increased focus on residents with implications for Quality of Care (not stated as an outcome to be measured, but reported on as a result of the program).

Risk of Bias assessment

Allocation sequence adequately generated

NO

NO

Allocation adequately concealed

NO

NO

Baseline outcome measurements similar

NO

YES

Baseline characteristics similar

UNCLEAR

UNCLEAR

Incomplete outcome data adequately addressed

YES

YES

Knowledge of the allocated interventions adequately prevented

NO

NO

Protection against contamination

UNCLEAR

UNCLEAR

Free from selective outcome reporting

YES

UNCLEAR

Free from other risks of bias

NO (one site CBA)

NO (one site CBA)