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Table 1 The aims of training

From: Delivering the WISE (Whole Systems Informing Self-Management Engagement) training package in primary care: learning from formative evaluation

Aim Method How
Understand the WISE approach and implications for practice Presentation and discussion plus introduction of manual Involving whole practice
Learn about people's roles in the practice and their impact on the way patients with long-term conditions participate in health care Interactive exercise using simplified process mapping* Small groups
For clinicians--learn:   
   skills to encourage a structured approach to self-care support in consultations Interactive role play Small groups
   techniques to help deal with difficult issues during consultations Interactive role play Small groups
   how to use tools including:-   
PRISMS tool to encourage introduction of psychosocial agendas and shared decision making about patient priorities for management Brief presentation with discussion. DVD exemplar of use plus manual Involving whole group
Explanatory models to encourage discussion about the causes and consequences of long term conditions Presentation with discussion. DVD exemplar of use plus manual Involving whole group
A menu of options for self-care support linked to patient priorities and illness trajectory Presentation with discussion. DVD exemplar of use plus manual Involving whole group
Development of a negotiated plan of action or ongoing follow up care which builds on these earlier discussions Presentation with discussion. DVD exemplar of use plus manual Involving whole group
As a practice--develop:   
skills to solve problems that come up in the work of the practice Problem-solving techniques Involving whole practice
systems within practice to improve self-care support for patients Problem-solving techniques Involving whole practice
ways to engage patients with self-care support Problem-solving techniques Involving whole practice
a sustainable data base of local self-care support options for patients Ongoing activity and support With WISE leads in the practice
  1. Source: http://www.nodelaysachiever.nhs.uk/ServiceImprovement/Tools/IT231_A_guide_to_mapping_patient_journeys_process_mapping_a_conventional_model.htm