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Table 2 Patterns of feedback properties by facility

From: Audit and feedback and clinical practice guideline adherence: Making feedback actionable

 

High Performers

Low Performers

PROPERTY

1

2

3

4

5

6

Timely

E

E

E

E

C

C

Individualized

E

E

C

N

N

N

Non-Punitive

E

E

I

I

N

I

Customizable

I

I

I

N

N

I

  1. Note: E = Evidence was observed that the property in question was present at that facility; C = conflicting evidence; I = insufficient evidence; and N = negative evidence, i.e., evidence that the opposite property was present (e.g., an N for facility 4 on individualized means that there is evidence that the feedback is not individualized).